Shipping

We ship via UPS and charge only actual UPS shipping rates with no handling fees. Note: if you have a complex order of multiple types of items, the shipping calculation may end up being too high as we can usually pack in smaller boxes than UPS calculates.  If that is the case we will adjust the shipping down so that you pay the lower rate.

All shipping costs quoted are for round trip shipping – shipping to you and a return shipping label.

Shipping costs are quoted for UPS Ground shipping from zip code 10917 (NY).  If your rental start date is soon, it may require faster shipping than UPS Ground.  You can choose to have us email you price quotes, or ask us to get you the item on time and charge your card the cost.

 

For reference, here is the approximate ship time map:

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Delivery

Your rental items will arrive on the day that you selected as the start date (or possibly before – but don’t count on it!) provided you have ordered far enough in advance for UPS Ground timing.  If you are ordering close to your start date please be sure to check shipping times, or give us a call and we can work with you on the best and most affordable shipping options.

We recommend choosing a start date far enough in advance of any out of town departure or event date to allow for shipping delays as a result of weather, UPS error, etc. – additional days are only a couple of dollars more.

 

Return

Most orders we will include a pre-paid UPS return label in your rental box – simply stick on the same box and drop at any UPS Store, drop box, or associated retailer – locations can be found at www.ups.com.

Please ship the items back on the day you selected as your end date.  Delays in return shipping will result in late charges. 

If you have questions or concerns about shipping times, please give us a call at

201-477-0217 or email us at: info@oerentals.com